Web hosting provides everything you need to idea online. From where your website lives in the world, to where your files and data are securely find and manage it all in one place.
Just as important as the message are the SLAs, feature requests, system events and company information that go with it. Tracking all of that? Hope you're good with duct tape.
Engineers dread long email chains. There’s no simple way to link issues, track bugs, or close the loop on customer requests without dragging them into an endless inbox abyss.
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Plain turns Slack into a fully-fledged support channel, giving you the power to prioritize your queue, manage tickets, assign owners, track progress, and close the loop - all without ever leaving the conversation.
Juggling multiple support addresses like help@domain.com or security@domain.com? With Plain, you can streamline them all into a single, manageable inbox. Check out our docs to learn how.
Get engineering involved in email support without flooding their inboxes. Link customer requests to issues via our Linear integration, track bugs, and close the loop—no endless email threads required.
Roll out the red carpet for your most important customers with Tiers and organize your email support queue based on your own data and customer structure. Stay on top of every request with highly configurable SLAs and breach alerts.
Keep customer data front and center. Use Plain to display key info from your systems through Customer Cards and Events, and configure Thread Fields to capture everything you need on each support request.
We provide high-touch B2B support for our clients
+1 323-355-1363
contact@futuretrendsent.com
777 Alameda Street, Los Angeles, CA 90021, United States
